Last updated: July 28, 2025
Pond ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our messaging productivity application.
When you enroll in one of our plans or make a purchase, your payment information is processed by our payment service provider, Stripe, in accordance with their privacy policy. We do not have access to your full payment card information.
If you choose to connect your Google Calendar, Pond accesses the following data:
How we use this data: We read your calendar information to help you manage scheduling and improve your messaging productivity. We can create calendar events on your behalf when you use our scheduling features.
How we store this data: All calendar data is stored locally on your device only. We do not store any of your Google Calendar data on our servers.
How we share this data: Your calendar data is never shared with third parties. It remains completely private on your device.
You can disconnect your Google Calendar at any time from within the Pond app settings.
The use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
When you use Pond Pro features such as Quick Draft or Auto Draft on a specific conversation, only that conversation's message content is processed using third-party AI services to generate intelligent responses. We only process message data for conversations where you explicitly choose to use Pond Pro features - all other conversations remain completely private on your device. This data is processed solely to provide the requested service features and is not used for marketing or advertising purposes. Message content is transmitted securely to our trusted third-party providers for processing and is not permanently stored.
Pond processes your messages locally on your device. We do not store, read, or have access to the content of your messages unless you explicitly use Pond Pro features that require server-side processing. All standard message filtering and organization happens on your Mac, ensuring your conversations remain private.
For Pond Pro features (Quick Draft and Auto Draft), only the message content from conversations where you explicitly activate these features is securely transmitted to third-party AI service providers for processing. These providers process your data to generate intelligent responses on our behalf. Message content is processed in real-time and is not permanently stored by us or our service providers for any purpose beyond providing the immediate service. Conversations where you don't use Pond Pro features are never sent to any third-party services.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
We use the following third-party services:
Each third-party service processes data according to their own privacy policies. We carefully select our partners to ensure they maintain high standards of data protection. When using Pond Pro features, your message data is processed by these providers solely for the purpose of generating responses and is subject to industry-standard security measures.
You have the right to:
If you have questions about this Privacy Policy, please contact us at contact@trypond.ai
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.